Términos y condiciones
Elina is a service developed and maintained by Elina Education Oy, designed for the planning, documentation, and evaluation of activities in kindergartens, after-school clubs, and schools, as well as for communication with families and the documentation of children’s knowledge and learning.
Elina Education Oy (hereinafter "Elina", "we", "us", "our") provides the Elina website and the Elina web application. By "Services," we are referring to the Elina Web Application and the Elina Website, including any subdomains thereof. By ‘Privacy Policy,’ we mean this document. References to ‘User Terms’ shall include this Privacy Policy together with the Terms & Conditions of Service available at www.elinaedu.com and the Online Terms of Use concerning the Elina Website.
This Privacy Policy applies to personal data processed by Elina relating to the users, customers, and/or visitors (hereinafter "User(s)" or "you") of the Services. The definition of “User” within the context of the Services includes, but is not limited to, the representatives of our business or public authority customers, as well as consumer customers using the Elina Web Application.
The purpose of this Privacy Policy is to provide Users with information about how we process their personal data in accordance with Articles 13 and 14 of the General Data Protection Regulation 2016/679 (GDPR). This Privacy Policy explains the types of personal data we process in conjunction with the provision of the Services and how Users may exercise their legal rights as data subjects.
Please take the time to read this Privacy Policy, as it forms a part of the Terms & Conditions of Service. By using our Services, you agree to this Privacy Policy. If you do not agree to the Terms & Conditions of Service or any part thereof, please do not use our Services.
This Privacy Policy may be updated as necessary to reflect changes in our data processing practices or legal requirements. The current version can be found on our website at https://www.elinaedu.com/privacy-policy.
Please note that this Privacy Policy only applies to processing carried out by Elina as a data controller in the context of providing the Services described above. This Privacy Policy does not address, and we are not responsible for, the privacy and data processing practices of any third parties.
Please note that any personal data inserted into the Services by our customers or other Users (e.g., representatives of kindergartens, nurseries, or parents) in connection with their use of the Services is collected by the User. Elina processes such personal data on behalf of the User as a data processor. In this case, the relevant User shall be considered the data controller for said personal data, and these processing activities are subject to the User’s privacy policy, if applicable.
Elina’s Contact Details
Name: Elina Education Oy
Business ID: 2546069-5
Correspondence Address: Lapinlahdenkatu 16, 00100 Helsinki, Finland
E-mail Address: hello@elinaedu.com
Website: www.elinaedu.com
Personal Data Processed and Sources of Data
We may collect three types of information concerning the Users: (i) User Data, (ii) Transaction Data, and (iii) Technical Data.
User Data
User Data refers to personal data collected directly from you, your organization, public sources, or generated by us. We may collect User Data in various ways, such as when Users register for an account, fill out a form on the Elina Website, make purchases, or subscribe to the Elina Web Application or a newsletter.
We may process the following categories of User Data depending on the User category:
-
First and last name
-
Phone number
-
E-mail address
-
Login credentials
-
Status of the User’s account (i.e., active or not)
-
Feedback on the Services
-
Profile picture
-
Country of residence
-
Communication between User and Elina
-
Marketing preferences (opt-ins and opt-outs)
-
Other data you may choose to share with us
Technical Data
Technical Data may be collected automatically as you interact with our Services, through automated logging systems or authorized service providers like Mixpanel, Crisp Chat, Google Analytics, and Microsoft Clarity. Although Technical Data is not typically used to identify individuals, it can sometimes be combined with User Data to identify an individual, in which case we treat it as personal data under applicable laws.
We may collect the following categories of Technical Data when you visit or interact with the Services:
-
Device information, such as your IP address, device and identification numbers, operating system, browser type and version, and language settings.
-
Usage information, such as the date and time of your visit, the parts of the Services accessed, session length, and frequency of use.
Transaction Data
Transaction Data refers to information related to subscription purchases made through the Elina platform. Our payment service provider, Stripe Payments Europe, Ltd., handles most payment-related data. We may process the following categories of Transaction Data:
-
Billing address
-
Contact information
-
Date, time, and amount of the transaction
-
Order ID
Please note that Stripe processes additional payment data independently according to their privacy policy, available at https://stripe.com/en-fi/privacy.
Cookies and Analytics Tools
We use cookies and analytics tools like Mixpanel, Crisp Chat, Google Analytics, and Microsoft Clarity to collect and store information about how Users interact with our Services. Cookies help us track visitor usage, remember user preferences, and improve our Services. You can manage your cookie preferences through your browser settings, but some parts of our Services may not function properly if you disable cookies.
For more detailed information about our use of cookies, please visit https://www.elinaedu.com/cookie-policy.
Purpose and Legal Basis for Processing
We process personal data to:
-
Provide Services and Fulfill Contracts: Personal data is processed primarily to deliver the agreed-upon Services to Users and to maintain and develop Elina’s business. We may also use personal data to respond to customer inquiries or resolve complaints.
-
Comply with Legal Obligations: We process personal data to meet our legal obligations, such as complying with bookkeeping requirements and providing information to authorities.
-
Handle Claims and Legal Processes: Personal data may be processed to manage legal claims, prevent fraud, and ensure data security.
-
Communicate and Market Services: We may use personal data to communicate with Users about our Services or to send marketing materials like newsletters.
-
Improve Services: We analyze trends and usage data to enhance the quality of our Services.
Data Sharing and Transfers
We do not share personal data outside Elina’s organization except in the following circumstances:
-
For the Purposes of this Privacy Policy: Personal data may be shared with our affiliates or authorized service providers for data storage, marketing, and other purposes. We ensure that all third-party processors handle personal data in compliance with applicable laws.
-
For Legal Reasons: We may disclose personal data if required by law or to protect the interests of Elina, our Users, or the public.
-
With Explicit Consent: Personal data may be shared with third parties when we have the User’s explicit consent.
We primarily store personal data within the European Union (EU) or the European Economic Area (EEA). In cases where data is transferred outside these regions, we ensure that adequate safeguards are in place in compliance with GDPR.
Data Retention
We retain personal data only as long as necessary for the purposes of providing the Services. Data is generally deleted when the user relationship ends, or when Users no longer use the Services.
Your Rights as a Data Subject
As a data subject, you have the following rights under GDPR:
-
Right to Access: You can request information on the personal data we hold about you.
-
Right to Rectify: You can request corrections to inaccurate or incomplete personal data.
-
Right to Erasure: You may request the deletion of your personal data unless we have a legitimate reason to retain it.
-
Right to Object: You may object to certain data processing activities, such as direct marketing.
-
Right to Restrict Processing: You can request restrictions on the processing of your personal data.
-
Right to Data Portability: You can request a copy of your data in a structured, commonly used format for transfer to a third party.
To exercise these rights, please contact us at hello@elinaedu.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. Any changes will be posted on our website at https://www.elinaedu.com.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at support@elinaedu.com.